FAQs

Booking & Availability

We recommend booking as early as possible but at minimum we require 2 day advance notice, especially during peak seasons (spring, summer, and holidays). Availability is first-come, first-served.

Our cancellation policy varies based on the timing of your cancellation. Please refer to your booking confirmation or our website for details.

Pickup and drop-off details will be provided in your confirmation email. If you need delivery, let us know at the time of booking (fees may apply). However we offer pickup in the City of Maricopa or Chandler, AZ for FREE

Yes! We offer delivery within a certain radius for an additional fee. Contact us for pricing and availability. Pricing averages $4.00 per mile from 85226

Standard pickup time is 5pm, and return time is 5pm. Late returns may incur additional fees. Contact us to review potential options.

Camper Features & Requirements

Yes, due to state and insurance requirements the driver and primary renter must be age 25 years or older.

Our campers come fully equipped with basic essentials, including cooking tools including knives, a pot, a lighter, paper towel, trash can, and toilet paper. Check the listing for specific details.

No special license is required, but you must have a vehicle capable of safely towing the camper. We can provide towing specs if needed.

You’ll need a 2 5/16 hitch ball with a 7,500 - 10,000lb rating. If you don’t have one, we have one available for an small additional fee.


You should contact your insurance company to validate if coverage extends to a camper rental. We offer and recommend additional liability insurance that extends to you the renter through our partner.

Purchasing an insurance addendum through MBA Insurance extends coverage to you, the Renter, from your Rental Operator’s policy. Coverage includes Minimum Financial Responsibility Split Limits of Liability only.

This add-on insurance program is highly recommended and provided by our Insurance Partner.

Just a few easy steps to get covered (you’ll need to have a confirmed booking with us first)

Visit https://mbainsurance.net/choice/trailers/
Enter 2 pieces of information that we’ll provide after booking
Our Policy #: 01C405005
Your trailer rentals stock # (we’ll provide this to you)

 

Policies & Fees

Yes, a refundable security deposit is required. It will be returned after the camper is inspected upon return and free of damages, overages, or additional cleaning fees. The security deposit is $750 (or $1,500 for festivals). It is authorized to the credit card used at time of booking

Yes. If allowed, a pet fee may apply. Please review our pet policy before booking and let us know how many and the types.

No, smoking or vaping inside the camper is strictly prohibited. A cleaning fee will be charged for any smoke-related damage.

Late returns may incur additional fees. Please contact us as soon as possible if you’re running behind.


The camper must be returned in the same condition it was rented. This includes emptying black/waste tank, emptying gray tank, microwave, stovetop/oven, cooking tools, propane tanks refilled, bunk(s), dinette and countertops, bathroom vanity, shower and toilet. Additional cleaning fees may apply if not returned properly.

Any damages to the camper will be assessed upon return. If damage occurs during your rental, your security deposit will be immediately held and be used to cover repair and cleaning costs. Additional charges may apply depending on the extent of the damage. If damages exceed security deposit, an insurance claim will be filed and renter will be responsible for deductible of $1,500.

Other Questions

Yes, as long as your vehicle is properly equipped and meets the weight requirements. We will provide you with towing specifications when you book. We will ask for the Year, Make, and Model of your vehicle at the time of securing your reservation. If we feel it is unsafe or outside of legal limits, we reserve the right to deny or cancel your reservation. Ultimately, it is the renters responsibility to confirm tow vehicle capacity.

All tow vehicles must be equipped with a brake controller and 7-pin connector. This is a legal and safety requirement due to the weight of the campers and the electric brakes. 

For any issues or questions during your rental, you can call or text us at 520-222-9024.

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