FAQs
Booking & Availability
How far in advance should I book?
We recommend booking as early as possible but at minimum we require 2 day advance notice, especially during peak seasons (spring, summer, and holidays). Availability is first-come, first-served.
What is your cancellation policy?
Our cancellation policy varies based on the timing of your cancellation. Please refer to your booking confirmation or our website for details.
Where do I pick up and return the camper?
Pickup and drop-off details will be provided in your confirmation email. If you need delivery, let us know at the time of booking (fees may apply). However we offer pickup in the City of Maricopa or Chandler, AZ for FREE
Do you offer delivery?
Yes! We offer delivery within a certain radius for an additional fee. Contact us for pricing and availability. Pricing averages $4.00 per mile from 85226
What time is pick-up and return?
Standard pickup time is 5pm, and return time is 5pm. Late returns may incur additional fees. Contact us to review potential options.
Camper Features & Requirements
Do I have to be a certain age to rent a camper?
Yes, due to state and insurance requirements the driver and primary renter must be age 25 years or older.
What’s included with the camper rental?
Our campers come fully equipped with basic essentials, including cooking tools including knives, a pot, a lighter, paper towel, trash can, and toilet paper. Check the listing for specific details.
Do I need a special license to tow a camper?
No special license is required, but you must have a vehicle capable of safely towing the camper. We can provide towing specs if needed.
What kind of hitch do I need?
You’ll need a 2 5/16 hitch ball with a 7,500 - 10,000lb rating. If you don’t have one, we have one available for an small additional fee.
What do I need to know about insurance?
You should contact your insurance company to validate if coverage extends to a camper rental. We offer and recommend additional liability insurance that extends to you the renter through our partner.
Purchasing an insurance addendum through MBA Insurance extends coverage to you, the Renter, from your Rental Operator’s policy. Coverage includes Minimum Financial Responsibility Split Limits of Liability only.
This add-on insurance program is highly recommended and provided by our Insurance Partner.
Just a few easy steps to get covered (you’ll need to have a confirmed booking with us first)
Visit https://mbainsurance.net/choice/trailers/
Enter 2 pieces of information that we’ll provide after booking
Our Policy #: 01C405005
Your trailer rentals stock # (we’ll provide this to you)
Policies & Fees
Is there a security deposit?
Yes, a refundable security deposit is required. It will be returned after the camper is inspected upon return and free of damages, overages, or additional cleaning fees. The security deposit is $750 (or $1,500 for festivals). It is authorized to the credit card used at time of booking
Are pets allowed?
Yes. If allowed, a pet fee may apply. Please review our pet policy before booking and let us know how many and the types.
Is smoking allowed in the camper?
No, smoking or vaping inside the camper is strictly prohibited. A cleaning fee will be charged for any smoke-related damage.
What if I return the camper late?
Late returns may incur additional fees. Please contact us as soon as possible if you’re running behind.
How do I clean the camper before returning it?
The camper must be returned in the same condition it was rented. This includes emptying black/waste tank, emptying gray tank, microwave, stovetop/oven, cooking tools, propane tanks refilled, bunk(s), dinette and countertops, bathroom vanity, shower and toilet. Additional cleaning fees may apply if not returned properly.
What happens if the camper is damaged during my rental?
Any damages to the camper will be assessed upon return. If damage occurs during your rental, your security deposit will be immediately held and be used to cover repair and cleaning costs. Additional charges may apply depending on the extent of the damage. If damages exceed security deposit, an insurance claim will be filed and renter will be responsible for deductible of $1,500.
Other Questions
Can I tow the camper with my vehicle?
Yes, as long as your vehicle is properly equipped and meets the weight requirements. We will provide you with towing specifications when you book. We will ask for the Year, Make, and Model of your vehicle at the time of securing your reservation. If we feel it is unsafe or outside of legal limits, we reserve the right to deny or cancel your reservation. Ultimately, it is the renters responsibility to confirm tow vehicle capacity.
All tow vehicles must be equipped with a brake controller and 7-pin connector. This is a legal and safety requirement due to the weight of the campers and the electric brakes.
How do I contact you during my rental?
For any issues or questions during your rental, you can call or text us at 520-222-9024.
EXCELLENT Based on 19 reviews Eric donnMay 27, 2025Trustindex verifies that the original source of the review is Google. I have nothing but good things to say about my rental with Cozy Camper. The were on time for the pick up and drop off of the trailer. The staff was friendly and helpful through the whole process as well. They took time to walk me through hiw to operate the trailer and provided the essentials for the trailer. I would definitely rent again from Cozy Camper !!! Taylor StevensMay 26, 2025Trustindex verifies that the original source of the review is Google. We rented last minute for Memorial Day and it was perfect! Communication was easy and very responsive! Will definitely be renting from here again! Hunt&FishAZApril 16, 2025Trustindex verifies that the original source of the review is Google. First time using cozy campers. The whole experience was great. They kept in contact and answered texts and call. They were very personable and down to earth. You get what they advertised and it was enjoyable to do business with them. I will be using them again for country thunder next year. Justine PeichotoApril 14, 2025Trustindex verifies that the original source of the review is Google. Everything about the experience was great! Great communication before, during and after. Trailer delivery was great as well. They placed it where we requested and it met all expectations. We especially appreciated having a generator as well! Would 100% recommend and rent from them again!! Sam GallenMarch 31, 2025Trustindex verifies that the original source of the review is Google. Great experience renting an RV through Cozy. They answered all the questions we had and were super communicative throughout the booking and rental process. Our camper was clean and well stocked with everything we needed for our trip. Will be booking with them again! Frank MarquezFebruary 12, 2025Trustindex verifies that the original source of the review is Google. Clean units and great service. Bridget MarquezFebruary 12, 2025Trustindex verifies that the original source of the review is Google. Great trailer and easy transaction. Am definitely renting it again! Kaitlyn SummersFebruary 3, 2025Trustindex verifies that the original source of the review is Google. Great experience! Stephen TuckDecember 27, 2024Trustindex verifies that the original source of the review is Google. Great camper and great customer service. We will definitely go again with Cozy Campers. max mandersDecember 3, 2024Trustindex verifies that the original source of the review is Google. Cozy Camper Rentals was great to work with. From booking, to pickup, to drop off, they were awesome. The trailer pulled great and everything worked perfectly. Will definitely reach out to them again next time I need to rent a trailer.